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Customer Support ($19/hr W2 - USC & GC only)
Kellton Tech Columbus, OH
$53k-69k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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Kellton Tech is Hiring a Customer Support ($19/hr W2 - USC & GC only) Near Columbus, OH

Company DescriptionFinanceJob DescriptionPreference for 1 of the following criteria:College DegreePrevious contact center experiencePosition DescriptionClient Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.Ability to contribute in a fast paced, team-oriented environment.Aptitude to multi-task and adjust quickly to change in a busy financial service centerAdditional InformationAll your information will be kept confidential according to EEO guidelines.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$53k-69k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

05/12/2024

WEBSITE

kelltontech.com

HEADQUARTERS

PRINCETON, NJ

SIZE

200 - 500

FOUNDED

2015

CEO

SRINIVAS POTLURI

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Customer Support ($19/hr W2 - USC & GC only) include Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support ($19/hr W2 - USC & GC only). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support ($19/hr W2 - USC & GC only). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support ($19/hr W2 - USC & GC only) positions, which can be used as a reference in future career path planning. As a Customer Support ($19/hr W2 - USC & GC only), it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support ($19/hr W2 - USC & GC only). You can explore the career advancement for a Customer Support ($19/hr W2 - USC & GC only) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support job description and responsibilities

Respond to customer queries in a timely and accurate way, via phone, email or chat

02/24/2022: Chico, CA

Identify customer needs and help customers use specific features

03/08/2022: Orlando, FL

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

02/24/2022: Cheyenne, WY

Update our internal databases with information about technical issues and useful discussions with customers

01/19/2022: Queens Village, NY

Monitor customer complaints on social media and reach out to provide assistance

03/12/2022: Idaho Falls, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support jobs

Foster effective problem solving.

01/19/2022: Worcester, MA

Communicate clearly with customers.

01/16/2022: Ogden, UT

Give credence to customer complaints.

01/21/2022: Somerset, NJ

Avoid helping customers at breakneck speeds.

03/21/2022: Green Bay, WI

Know how to close a conversation.

02/22/2022: Columbus, OH

Step 3: View the best colleges and universities for Customer Support.

Butler University
Carroll College
Cooper Union
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